> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.aura.konceptservices.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.aura.konceptservices.com/_mcp/server.

# Instagram

> Connect Instagram so your agent can manage direct messages from your business account.

## What you need before getting started

To connect Instagram with Aura you need an Instagram business account linked to a Facebook page. This is required because the integration works through the Meta platform.

## Connect Instagram

#### Go to Integrations

Navigate to the **Integrations** section from your agent's sidebar.

#### Find Instagram

In the available integrations, search for **Instagram** and click **Connect**.

#### Review the capabilities

A window will display the capabilities the integration will provide to your agent. Review the information and click **Connect**.

#### Authorize with Facebook

A Facebook/Meta window will open. Sign in with the account linked to your Instagram business page and authorize access.

#### Verify the connection

Once authorization is complete, the integration will appear as active in your **Created Integrations**.

## What your agent can do with Instagram

Once the integration is connected, your agent can:

* **Receive direct messages**: when someone sends you a direct message on Instagram, your agent will process it.
* **Reply to messages**: the agent will automatically respond to your customers' direct messages.

> **Info**
>
> Your agent responds to direct messages following the same messaging settings you've defined in the agent configuration, including response style, emoji usage, and response policies.

## Manage the integration

From the created integration card you can:

* **Configure**: adjust integration settings
* **Delete**: disconnect Instagram from your agent

> **Warning**
>
> When connecting Instagram, some capabilities from other messaging channels may be deactivated if they are incompatible. The system will inform you before completing the connection.