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# Manage customers

> Learn how to view, search, edit, and delete your agent's customers in Aura.

## Your customers are created automatically

With Aura, you don't need to add customers manually. Every time someone calls or sends a message to your agent, a customer profile is automatically created with their information. This means your customer list grows naturally as people interact with your business.

## The customers view

Go to the **Customers** section from the sidebar. You'll see a card-based view where each card represents a customer with the following details:

* **Name** of the customer
* **First contact** and **Last contact**: when they first and last communicated with your agent
* **Phone**: the customer's phone number
* **Reservations**: how many reservations they have
* **Calls**: how many calls they've made
* **Spending**: the total amount spent by that customer

The list is displayed in pages of 12 customers. Use the pagination controls at the bottom to navigate between pages.

## Search for a customer

Use the search bar at the top of the section to find customers by name or phone number. Results filter in real time as you type.

## Edit a customer

#### Open customer options

Click the options menu (three dots) on the customer card you want to modify.

#### Select Edit

Click **Edit**. A form will open with the customer's current information.

#### Update the details

You can change the customer's **Name** and add **Information for the agent** (internal notes that your agent will take into account when speaking with this person).

#### Save changes

Click **Save** to apply the changes.

## Delete a customer

#### Open customer options

Click the options menu on the customer card.

#### Select Delete

Click **Delete**. A confirmation dialog will appear.

#### Confirm deletion

Click **Delete** to confirm. The customer and all their associated data will be removed.

> **Warning**
>
> Deleting a customer is irreversible. Their profile and all associated information will be permanently removed.

## Delete multiple customers at once

You can also select multiple customers at once by clicking the **Select** button and checking the desired cards. Then click **Delete** to remove them all in one go.