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# Merge duplicate customers

> Learn how to combine duplicate customer profiles into one to keep your database clean.

## Why merge customers

Sometimes the same person may appear as multiple customers in your list. This can happen, for example, when someone calls from one number and then messages from another. The merge feature lets you combine those profiles into a single one, keeping all information organized.

## How to merge customers

#### Enable selection mode

In the **Customers** section, click the **Select** button at the top.

#### Select the customers to merge

Click the cards of the customers you want to combine. Select at least two customers.

#### Click Merge

Once selected, click the **Merge** button that appears in the action bar.

#### Choose the primary customer

A window will open showing the selected customers. Choose which one will be the **primary customer** -- this is the one that will be kept. The others will be removed and all their information (reservations, calls, messages) will be linked to the primary customer.

#### Confirm the merge

Review the result and click **Merge** to complete the process.

> **Warning**
>
> Merging is irreversible. The secondary customers will be permanently deleted and all their data will be transferred to the primary customer. Make sure you select the correct primary customer before confirming.

## What happens to the data

When you merge customers:

* All **reservations**, **calls**, **messages**, and **support tickets** are linked to the primary customer.
* The **name** and **contact details** of the primary customer are preserved.
* The secondary customers are removed from your list.