> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.aura.konceptservices.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.aura.konceptservices.com/_mcp/server.

# Create your first agent

> Step-by-step guide to creating your first virtual assistant in Aura and starting to serve your customers.

## Your first virtual assistant

To start using the platform you need at least one agent. An agent is your virtual assistant: it manages calls, messages, schedules, and services for your business.

The first time you log in to Aura, the creation wizard will open automatically. Just follow three steps.

#### Select your business industry

Choose the industry that best describes your business. This helps Aura configure itself more appropriately for your type of activity.

The available options are:

* **Healthcare**: Clinics, medical practices, hospitals.
* **Hospitality**: Hotels, restaurants, bars.
* **Beauty and wellness**: Hair salons, spas, gyms.
* **Retail**: Shops and stores.
* **Professional services**: Law firms, advisory firms, consultancies.
* **Other**: If your business doesn't fit into any of the above.

#### Choose the use case

Indicate what you want to use the agent for. You can choose from:

* **Appointments and reservations**: Manage customer bookings and appointments.
* **Customer service**: Answer inquiries and resolve questions.
* **Sales inquiries**: Assist potential customers interested in your services.
* **Support**: Provide technical assistance or resolve issues.
* **Information**: Share general information about your business.
* **Other**: For any use case not listed above.

#### Fill in the agent details

Enter the basic details for your agent:

* **Agent name**: The name your assistant will go by (for example, your business name or a name that makes sense to you).
* **Phone number**: Your business phone number. It will be used for calls and to verify your identity.
* **Objective**: A brief description of what you want your agent to do. For example: "Collect customer details and answer their questions" or "Manage table reservations for the restaurant."

When you're ready, click **Create agent**.

> **Info**
>
> You can change all of these options later in the **Agent Settings** section. You don't need to get everything perfect right now.

## What's next

After creating your agent, you will land on the **Dashboard**. From there you can:

* Complete the essential configurations (verify your phone, choose a plan, set up your schedule).
* Connect your communication channels (WhatsApp, Instagram, Gmail).
* Start receiving calls and messages automatically.

Check the **First configurations** guide to find out what to do next.