> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.aura.konceptservices.com/english/help/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.aura.konceptservices.com/_mcp/server.

# Help & FAQ

## Docs

- [Account and access](https://docs.aura.konceptservices.com/english/help/account-and-access.md): Answers to frequently asked questions about your account, login, password, and verification in Aura.
- [Calls](https://docs.aura.konceptservices.com/english/help/calls.md): Answers to frequently asked questions about phone calls with your Aura agent: issues, costs, recordings, and configuration.
- [Messages](https://docs.aura.konceptservices.com/english/help/messages.md): Answers to frequently asked questions about messaging via WhatsApp, Instagram, and email in Aura: the 24-hour window, templates, and conversation management.
- [Reservations](https://docs.aura.konceptservices.com/english/help/reservations.md): Answers to frequently asked questions about reservations and appointments in Aura: availability, configuration modes, calendar, and reservation management.
- [Billing and payments](https://docs.aura.konceptservices.com/english/help/billing-and-payments.md): Answers to frequently asked questions about billing, balance, credits, plans, and payments in Aura.
- [Integrations](https://docs.aura.konceptservices.com/english/help/integrations.md): Answers to frequently asked questions about integrations in Aura: connecting Google Calendar, WhatsApp, statuses, and syncing.
- [Team and permissions](https://docs.aura.konceptservices.com/english/help/team-and-permissions.md): Answers to frequently asked questions about team management, members, roles, permissions, and invitations in Aura.
- [Common issues](https://docs.aura.konceptservices.com/english/help/common-issues.md): Answers to the most common problems in Aura: errors, limitations, storage, subscriptions, and agent behavior.