Create your first agent

Select your business industry

Choose the industry that best describes your business. This helps Aura configure itself more appropriately for your type of activity.

The available options are:

• Healthcare: Clinics, medical practices, hospitals.
• Hospitality: Hotels, restaurants, bars.
• Beauty and wellness: Hair salons, spas, gyms.
• Retail: Shops and stores.
• Professional services: Law firms, advisory firms, consultancies.
• Other: If your business doesn’t fit into any of the above.

Choose the use case

Indicate what you want to use the agent for. You can choose from:

• Appointments and reservations: Manage customer bookings and appointments.
• Customer service: Answer inquiries and resolve questions.
• Sales inquiries: Assist potential customers interested in your services.
• Support: Provide technical assistance or resolve issues.
• Information: Share general information about your business.
• Other: For any use case not listed above.

Fill in the agent details

Enter the basic details for your agent:

• Agent name: The name your assistant will go by (for example, your business name or a name that makes sense to you).
• Phone number: Your business phone number. It will be used for calls and to verify your identity.
• Objective: A brief description of what you want your agent to do. For example: “Collect customer details and answer their questions” or “Manage table reservations for the restaurant.”

When you’re ready, click Create agent.